FAQs

How do I order from you?

Great question! Just email me at cakeheadldn@gmail.com and we can discuss whatever you'd like to order​

What is your minimum order amount?

Cookies are sold by the dozen, traybakes as an 8-inch slab,

and loaf cakes are sold as individual 9 x 5 inch loaves.

How much advance time do you need for an order?

I usually ask for clients to place their orders at least 48 hours

before they are needed, with custom cakes needing 1 weeks' notice (as they require more time for decoration etc)

What areas do you you deliver to?

At this time, I deliver to London and Surrey addresses, but cookies and brownies can be posted via Royal Mail Next Day Delivery to the U.K. Please feel free to email me if you have any further questions regarding delivery to you.

Do you charge for delivery?

Delivery charge is £10 on all orders within London and Surrey.  For cookie and brownie postal orders, the charge for Royal Mail Guaranteed Next Day Delivery is £8.60.

What allergies / food intolerances do you cater to?

I am able to provide items that are gluten free, vegan, raw vegan, egg free, dairy free and refined sugar-free.  Unfortunately, none of my items are suitable for those with severe nut allergies as my kitchen is not nut-free.

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